Privacy Policy
At Arncliffe Scots Sports & Social Club Ltd (Scots Club), we are committed to protecting the privacy of our website users and customers. This Privacy Policy outlines how we collect, use, disclose and manage your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
Collection of Personal Information
We may collect personal information from you when you use our website, become a member or customer, make a reservation, participate in a promotion or survey, or communicate with us via email or social media. The personal information we collect may include your name, address, phone number, email address, date of birth, and payment information.
Use of Personal Information
We may use your personal information for the following purposes:
- To provide you with products and services
- To process and manage your membership or reservation
- To communicate with you about your membership, reservation, or other inquiries
- To send you marketing communications about our products, services, and promotions
- To conduct research and analysis to improve our products and services
- To comply with our legal and regulatory obligations
Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
- To service providers who assist us in providing products and services to you
- To comply with our legal and regulatory obligations
- With your consent, to third parties for marketing purposes
- In the event of a sale or transfer of our business
We will take reasonable steps to ensure that any third parties to whom we disclose your personal information are bound by confidentiality and privacy obligations.
Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We store personal information in a secure manner, including using secure servers, and restrict access to personal information to authorized personnel only.
Access and Correction of Personal Information
You may request access to, or correction of, your personal information that we hold by contacting us using the details provided below. We will respond to your request within a reasonable timeframe.
App Usage
The Arncliffe Scots Sports & Social Club Ltd App named Scots Club available on the Apple and Google Play Store, collects location data to reward patrons for using our services even when the app is closed or not in use.
A member or guest may turn location services off in their settings if they wish to opt out of this feature of the app.
Facial Recognition
It is a requirement of entry to the Club that you consent to your digital image being recorded and stored by the Club’s facial recognition system. If you do not agree to Club’s use of facial recognition technology, then you must not enter the Club’s premises.
Facial recognition technology is used by the Club to enhance the Club’s security procedures and assist the Club to identify and remove individuals who have been self-excluded. Gaming Machines Act s. 45(4) requires the Club to prevent self-excluded patrons from entering the nominated area of the venue, which is generally either the entire premises or the gaming machine areas . The collection of your digital image is reasonably necessary in order by the Club to effectively fulfil its obligations under Gaming Machines Act s. 45.
When you are at the Club’s premises, a digital image of your face will be analysed by the Club’s facial recognition technology. Designated security cameras on the Club’s premises use facial recognition technology to collect and record a digital image of your face. The digital image will be matched against the Club’s database of individuals who have self-excluded from the Club’s premises.
Individuals who are identified as self-excluded from the Club’s premises will be refused entry or asked to leave.
If you have not been self-excluded from the Club, your digital image will be deleted.
If you have been self-excluded from the Club, the Club will collect your digital image from your photo held by the Club (e.g. from the photo on your membership card) and will hold a copy of that digital image while you remain self-excluded from the Club.
The Club has implemented systems to ensure that your personal and sensitive information is securely stored on our networks and protected by authentication log in procedures. The Club runs advanced malware protection systems and takes all reasonable steps to protect personal information from misuse, interference and loss, unauthorised access, modification, destruction and disclosure.
Contact Us
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at:
Scots Club 29 Burrows St, Arncliffe NSW 2205, Australia Phone: (02) 9599 1932 Email: info@scotsclub.com.au
Changes to our Privacy Policy
We may amend this Privacy Policy from time to time. The latest version will be posted on our website, and we encourage you to review it regularly.
Last updated: 29 May 2024